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Application Support and Maintenance

Post go-live, organizations need a reliable partner that can ensure the smooth day to day running of the deployed systems. Our Annual Maintenance Contracts are designed to provide technical, functional and infrastructure support options based on the unique requirements of our customers.

As part of our support services, you can avail of the following benefits -

A 24*7 helpdesk
We are here for you whenever you need us - irrespective of time and place.

SLA based contracts
We have efficient call handling systems and trained personnel that understand the importance of meeting the stringent service level agreements (SLA) that we set with all our customers.

Software Licenses
We also handle product license renewals based on the Business Ready Enhancement Plan (BREP) models offered by our partner companies.

 

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